Comprehensive Managed IT Services

Our Managed Services are designed to take the burden of IT operations away from you so that you can focus on more strategic IT initiatives, as well as your overall business growth, allowing you to propel your business forward.

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Cloud and On-Prem Infrastructure Management Managed Cybersecurity Service Desk Application Management and Support

We provide cloud and on-prem infrastructure management, managed cybersecurity, application maintenance and support, as well as QA and testing automation. These services can be provided as onshore, offshore, or blended delivery models to best meet your needs.

Premier Partnerships

Our Managed Service Capabilities

Cloud and On-Prem Infrastructure Management

Expertise across a broad spectrum of Cloud capabilities, including Microsoft Azure, AWS, Google Cloud and multi-cloud environments.

CEI has extensive cloud experience, and can handle the full cycle of assessment, modernization, migration and hosting + support. With more than 20 years of traditional data center, cloud, and IT operations experience, we can provide the full “turnkey” managed services offering (more economically than most traditional companies).

Ensure that your applications have predictable performance and capabilities, as well as a consistent end user experience.

Infrastructure Capabilities

Reduce technical debt, optimize your resources, increase speed to market, and build a culture of quality and security across all teams.

Discover More About Our Infrastructure Capabilities

Industry Experience

Financial Services

Energy

Healthcare

Manufacturing

Retail

Better, More Reliable Performance for Less Cost

23%

Reduction in service failures with proactive monitoring

99.5%

Site uptime over a period of 12 years

29%

Reduction in Overall Maintenance Costs

Partner With CEI as Your Microsoft CSP

Additional Cloud Services with CEI as your Microsoft CSP: Cloud Adoption & Migration, FinOps, Security & Networking Monitoring, and Licensing.

View Our CSP Work

Managed Cybersecurity

Prevent. Detect. Respond.

CEI proactively secures your environment to block threats from accessing and infecting your network. We combine people and technology to find vulnerabilities and threats in your network and provide expert guidance to reduce the impact and cost to your organization.

Cybersecurity Capabilities

From perimeter security to endpoint detection and response to vulnerability management, CEI can help ensure that your company’s resources are protected and proactively monitored.

4 Security Must-Haves

Identity & Access
Management

Vulnerability
Management

Governance, Risk,
and Compliance

Data Protection
and Encryption

What’s the State of Your Security?

343

Million Victims of Cyberattacks in 2023

72%

Increase in Data Breaches From 2022 to 2023

90%

Of Cyberattacks Are Phishing

Service Desk

Dedicated experts, endpoint management, and KPI reporting.

CEI is staffed by analysts with deep technology skills and a dedication to solve end user issues on the first call. We provide proactive maintenance, patching, image management and ad hoc asset reporting for all devices. All of our clients receive monthly reporting to understand trends and improve employee’s experience with technology.

Service Desk Capabilities

Service Desk Specialties

Dedicated Experts

Endpoint
Management

Onshore and
Offshore Resources

Clairvoyance AI-led
Service Desk
Management

Reduce Cost and Gain Efficiency

85%

Reduction In Mean Time To Resolution Leveraging AI

30%

Cost Savings Using CEI’s Onshore and Offshore Resources

66%

Of Organizations Understand They Must Deliver a Better Employee Experience

Application Management and Support

Consistent maintenance and support for all needs, ranging from all-encompassing services to customized gap-filling.

We take a collaborative and consultative approach to Application Support and Management services. We work closely with our clients to understand their needs, challenges, and goals, and then create customized solutions that address their specific requirements. Our team of experienced professionals uses industry best practices and the latest tools and technologies to provide proactive support, monitoring, and maintenance.

AMS Capabilities

From perimeter security to endpoint detection and response to vulnerability management, CEI can help ensure that your company’s resources are protected and proactively monitored.