Microsoft Dynamics 365
Transforming Operations and Customer Engagement with Dynamics 365
In today’s fast-paced business landscape, leaders need more than software—they need a connected platform that empowers their teams, streamlines operations, and drives measurable business outcomes. CEI’s expertise in Microsoft Dynamics 365 unifies ERP, CRM, and AI-enabled analytics to give enterprises a single, cohesive digital core that transforms the way finance, operations, and customer engagement work together.
Connected Dynamics 365 Capabilities That Power Enterprise Outcomes
CEI helps organizations harness the full power of Dynamics 365, combining best-in-class ERP, CRM, and intelligent analytics to optimize every facet of business operations.
ERP (Enterprise Resource Planning)
Finance, Project Operations, Human Resources, Supply Chain, Commerce, and Business Central deliver operational visibility and resource optimization.
CRM (Customer Relationship Management)
Sales, Customer Service, Contact Center, Customer Insights, and Field Service improve engagement and drive revenue growth.
Intelligent AI & Analytics
Power Platform tools—including Power BI, Power Apps, Power Automate, and Copilot Studio—embed insights and automation across your systems.
Services Designed to Maximize Your Dynamics 365 Investment
By connecting data, automating processes, and enhancing decision-making, these capabilities allow leaders to run their business more efficiently while delivering seamless experiences to customers.
Advisory Services
Accelerate your digital transformation with expert guidance on platform selection, ERP and CRM strategy, road-mapping, solution design, and change management.
Implementation & Foundation
Streamline deployment with certified experts, minimizing disruption while rolling out sales automation, customer insights, omnichannel support, AI-driven CRM and ERP, and cloud migration.
Managed Services
Ensure your Dynamics 365 environment runs flawlessly with monitoring, predictive analytics, preventative maintenance, help desk support, knowledge transfer, and hands-on technical execution.
License Optimization and Management
Maximize the value of your Microsoft licensing with certified specialists who analyze usage, optimize costs, and manage registration—ensuring peak performance with minimal waste.
Our Expertise by the Numbers
20+
Years of experience
80+
Microsoft specialists
10+
Years of Average Experience
200+
Enterprise Implementations
4
Industries Served with D365 Solutions
7
Industry-Vertical IP Solutions