Comprehensive Managed IT Services

Cloud and On-Prem Infrastructure Management  

Navigating the cloud and on-premises infrastructure management is both intricate and financially demanding, especially when orchestrating multiple platforms like Microsoft Azure, AWS, Google Cloud, and conventional data centers. Achieving consistent performance, maintaining a seamless user experience, and executing smooth migrations are formidable tasks, particularly in the absence of specialized expertise.  
 
CEI extends a robust suite of Cloud and On-Prem Infrastructure Management services, with over two decades of proficiency in data centers, cloud ecosystems, and IT operations. We oversee the entire lifecycle—from evaluation and modernization to migration, hosting, and ongoing support. Our all-encompassing managed services offer a cost-effective alternative to traditional solutions, ensuring your applications perform with reliability and deliver a seamless user experience across all platforms. 

Infrastructure Capabilities 

Technical debt can profoundly inhibit your organization’s capacity for innovation, leading to delays in project timelines and escalating expenditures. Furthermore, it complicates the maintenance of a secure and efficient IT infrastructure. 

To navigate this challenge, CEI’s Infrastructure Management services provide a strategic remedy. By refining your existing assets, we optimize IT operations, thereby accelerating project delivery and enhancing both quality and security across all teams. 

More Reliable Performance for Less Cost

23%

---

Reduction in service failures with proactive monitoring

99.5%

---

Site uptime over a period of 12 years

29%

---

reduction in overall maintenance costs

Managed Cybersecurity  

Cyber threats are evolving with ever-increasing complexity, rendering traditional security protocols insufficient. Without an all-encompassing strategy, your organization is vulnerable to data breaches, ransomware attacks, and other pernicious security breaches that can drastically affect your operations and financial stability. 

In light of this, CEI presents a formidable managed cybersecurity solution crafted to fortify your infrastructure proactively. By integrating state-of-the-art technology with expert insight, we preemptively identify and rectify vulnerabilities before they are exploited. 

4 Security Must-Haves

Identity & Access
Management

Vulnerability
Management

Governance, Risk,
and Compliance

Data Protection
and Encryption

Application Management and Support 

Organizations often struggle with inconsistent application maintenance and support, leading to gaps in functionality, increased downtime, and inefficiencies in addressing specific needs. 

At CEI, we bridge these gaps with our tailored Application Management and Support services. We work closely with clients to understand their unique challenges and goals, using industry best practices and advanced tools to provide proactive support, continuous monitoring, and precise maintenance. This approach ensures seamless application performance and customized solutions to keep everything running smoothly. 

Reduce costs

29%

---

Reduction In Overall Maintenance Costs

2

---

Closure Of Incidents For Prioritized Work Queue

100%

---

Minutes To First Response Time

Service Desk 

Many organizations struggle with managing IT support management, resulting in prolonged waiting periods, unresolved concerns, and a diminished user experience. Typical obstacles encompass ineffective endpoint oversight, recurrent device malfunctions, and a deficiency in comprehensive technology performance insights. 
  
CEI’s Service Desk offers a methodical strategy to confront these prevalent issues. Our team of specialists adeptly addresses user concerns during the initial interaction, thereby minimizing downtime and alleviating frustration. We implement proactive maintenance through consistent patch updates and meticulous image management, coupled with on-demand asset reporting to deliver valuable insights into device efficacy. Our monthly KPI reports facilitate trend monitoring and enhance your overall technology engagement. 

Reduce Cost and Gain Efficiency

Reduce Cost and Gain Efficiency

Dedicated
Experts

Endpoint
Management

Onshore &
Offshore Resources

AI-led Service Desk
Management

Virtual Chief Information Security Office  

In the contemporary digital arena, cyber threats have evolved into highly intricate challenges, compelling organizations to protect their invaluable data and systems. However, securing such defenses often comes with the substantial burden of hiring a full-time Chief Information Security Officer (CISO). The quandary lies in many businesses grappling with the development and enforcement of rigorous cybersecurity policies while striving to maintain compliance and outpace the relentless advance of security risks.

CEI recognizes these challenges and introduces a seamless solution. CEI’s Virtual Chief Information Security Officer (vCISO) services provide an economical pathway to acquiring top-tier expertise and leadership in cybersecurity. We empower your organization by crafting a holistic security blueprint, ensuring adherence to industry norms, nurturing resilient cybersecurity policies, and embedding best practices to safeguard your enterprise against the ever-evolving landscape of cyber threats.

Cyber Risk Assessment

---

Strategic Advisory for Sr. Management & Board of Directors

---

Governance, Risk, Compliance Management

---

Developing Short & Long-term Roadmap

---

Developing Security Policies & Procedures

---

Security Awareness Training

Incident Response Training

---

Threat Protection

---

Cloud Posture Management – Single & Multi-Cloud

---

Disaster Recover & Business Continuity Planning

---

Vulnerability Management

---

Zero-Trust Program