Empower Your Operations with Microsoft Dynamics 365 and Copilot AI
Embrace the next generation of ERP and CRM. From sales and customer service to finance and operations, Microsoft Dynamics 365 + AI solutions can supercharge your organization
Why Cloud ERP & AI
Enhance Your ERP Systems With AI
Cloud and AI-powered ERP modernization is revolutionizing businesses. By merging intelligent capabilities into ERP systems, organizations can:
- Proactively innovate
- Dramatically boost business performance
- Adapt to change more quickly and easily than competition
Dynamics ERP, amplified by Copilot, exemplifies this transformation. Together they equip businesses with an agile platform that can:
- Accelerate operations
- Optimize resources
- Drive continuous improvement
AI unlocks new growth avenues, enhances customer experiences, and build future-proof organizations. You can learn more about the power of Copilot with Dynamics in our Ebook.
CEI’s Expertise By the Numbers
20+
years of developing and
implementing Microsoft
Dynamics solutions
80+
professionals focused on
delivering Microsoft
Dynamics D365 solutions
4
Industry-Vertical IP
Solutions built on the
Microsoft Dynamics 365
Business Central Platform
7
industries served with
Microsoft Dynamics D365
solutions
Why Microsoft Dynamics?
Microsoft is the trusted leader in business applications and low-code solutions.
97%
of Fortune 500 companies choose Dynamics 365 or Power Platform
500K
organizations use Dynamics 365 and Power Platform every month
40K+
customers use Copilot features in Dynamics 365 or Power Platform
30
year history of enhancing and redefining CRM and ERP solutions
Microsoft Products
Enterprise Resource Planning
Finance
Handles your financial operations with precision. From budgeting and forecasting to cash flow management and reporting, Finance gives you control.
What you get:
Accurate financial forecasts, accelerated financial closing, optimized cash flow, and data-driven insights for better decision-making.
Manages your projects from start to finish. From planning and resource allocation to time tracking and profitability, Project Operations keeps you in control.
What you get:
Enhanced project visibility, improved resource utilization, optimized project profitability, and seamless collaboration among project teams.
Manages your people and processes. From hiring and onboarding to benefits and performance management, HR helps you build a high-performing team.
What you get:
Streamlined HR processes, engaged employees, optimized workforce planning, and compliance with HR regulations.
Supply Chain
Optimizes your supply chain from end to end. From demand planning to warehouse management and transportation, Supply Chain ensures efficiency.
What you get:
Optimized supply chain operations, improved inventory accuracy, enhanced customer satisfaction, and reduced costs.
Creates seamless customer experiences across all channels. From online stores to in-store purchases, Commerce drives sales and customer loyalty.
What you get:
Enhanced customer experiences, increased sales, improved operational efficiency, and valuable customer insights.
Small and Medium Business Planning
Manages your business end-to-end. From financials and sales to supply chain and projects, Business Central streamlines your operations.
What you get:
Improved financial visibility, stronger customer relationships, optimized resource allocation, and seamless integration with other Microsoft tools.
Customer Relationship Management
Customer Experience
Drives sales growth by streamlining the sales process and accelerating deal closure through intelligent insights and automation.
What you get:
Improved sales forecasting, accelerated deal closure, enhanced customer engagement, and increased sales productivity.
Unlocks the power of your customer data to deliver personalized experiences by uncovering hidden patterns and trends.
What you get:
Deeper customer understanding, personalized customer experiences, improved customer retention, and data-driven business decisions.
Service
Delivers exceptional customer service experiences by empowering agents with the tools they need to resolve issues quickly and efficiently.
What you get:
Faster case resolution, improved customer satisfaction, and increased agent productivity.
Enables seamless customer interactions across channels by providing a unified view of the customer journey.
What you get:
Improved agent performance, enhanced customer experience, and increased operational efficiency.
Optimizes field service operations by providing intelligent scheduling, mobile capabilities, and real-time insights.
What you get:
Improved first-time fix rates, increased service efficiency, and optimized resource utilization.
CEI’s Industry Products Built on Microsoft Dynamics
QuoHotel
QuoBuilding
QuoRealEstate
Intelligent AI and Analytics
Power Platform
Turns data into actionable insights by providing interactive dashboards, real-time analytics, and advanced data visualization capabilities.
What you get:
Interactive dashboards, real-time analytics, data visualization, and data-driven decision-making.
Creates custom business apps without writing code by offering a low-code development platform with a drag-and-drop interface and pre-built templates.
What you get:
Rapid app development, low-code development, integration with various data sources, and customized business solutions.
Automates workflows and processes by connecting various applications and services to trigger actions based on specific conditions or triggers.
What you get:
Automated tasks, streamlined workflows, increased productivity, and integration with various applications.
Builds professional websites and portals by providing a no-code platform with customizable templates and integration with Dynamics 365 for seamless data management.
What you get:
Customizable websites, integration with Dynamics 365, and easy-to-use website creation tools.
Generates code and content using AI by providing a natural language interface for developers and content creators to create code, documents, and other content.
What you get:
Accelerated development, improved productivity, and AI-powered content creation.
Dynamics 365 Copilot
Empowers sales teams with AI-powered assistance to accelerate deal closure, improve sales forecasting, and enhance customer engagement.
What you get:
Intelligent insights, automated tasks, and improved sales productivity.
Delivers AI-powered support for service teams to improve case resolution, enhance customer satisfaction, and optimize agent productivity.
What you get:
Faster case resolution, improved customer experience, and automated tasks.
Provides AI-powered assistance for finance teams to streamline financial processes, improve forecasting accuracy, and optimize resource allocation.
What you get:
Automated tasks, improved financial insights, and optimized resource management.
What We Do – Microsoft CRM & ERP
Business Application, Integration, and Managed Services
Our D365 Services
Migrate From Navision to Dynamics 365 ERP
CEI specializes in migrating you from legacy Microsoft on-premise Navision to Dynamics 365.
Let CEI do the heavy lifting so you can focus on growing your business.
Why Migrate to Cloud ERP?
Reduce TCO
Enhanced ROI
Business Continuity
Security
Stay up to date on technology
Data Recovery
Microsoft Azure Cloud Platform
What You Want
How CEI Delivers
Ensure deployment and implementation of Dynamics 365 solution is successful.
Assess current environment, analyze issues and risks, and workshop to ensure successful go-live.
Reduce risks in the implementation project.
Technical and functional guidance, risk identification, and mitigation to help de-risk the project.
Help teams navigate new solution implementation successfully.
Knowledge transfer sessions, coaching, and deep training to prepare your teams for deployment and optimization of Dynamics 365 with AI Copilot.
What You Want
Ensure deployment and implementation of Dynamics 365 solution is successful.
Reduce risks in the implementation project.
Help teams navigate new solution implementation successfully.
How CEI Delivers
Assess current environment, analyze issues and risks, and workshop to ensure successful go-live.
Technical and functional guidance, risk identification, and mitigation to help de-risk the project.
Knowledge transfer sessions, coaching, and deep training to prepare your teams for deployment and optimization of Dynamics 365 with AI Copilot.
