eSCM

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Created at Carnegie Mellon University, the eSourcing Capability Model for Service Providers (eSCM-SP) v2 helps IT-enabled sourcing service providers to appraise and improve their ability to provide high quality sourcing services. It also gives companies a way to differentiate themselves from their competition.

The eSCM-SP model goes beyond the CMM and CMMI model by including practices related to topics such as client relationships, negotiations, security and intellectual property. CEI is working with Carnegie Mellon as one of the first mid-sized companies to pilot the model throughout our US and Indian operations.