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CEI Redesigns Web Site Incorporating Documentum Content Management with ATG Personalization

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Business Issue
This Fortune 1000 pharmaceutical operating company was looking for a complete overhaul of its existing web site. Their web site was primarily a static HTML website with information content only. This web site did not align with the company's rebranding initiatives, nor did it provide the foundation for them to grow and provide enhanced features to its customers (hospitals, physicians, and patients). The company was looking for an integration partner to help provide the vision and direction for their new online identity, and to help them craft a strategic plan to achieve their longer term vision.

CEI Solution
CEI's solution included designing, and developing a new web site destination in accordance with the standard architecture defined by the corporate IT organization for all of its affiliates' web site projects (internet, intranet, extranet). This involves ATG as the application server, Documentum as the content management solution (CMS), Convera as the search utility, and SQL Server as the RDMS. CEI worked closely with the client to define the web site functionality requirements, as well as helped design the UI, leveraging CEI's graphical design experts. Features built into the solution include a data driven architecture, dynamic menus, multi-lingual capabilities, search, online collaboration through an online meeting place, registration, and logon/logoff capabilities. CEI managed this project from start to finish using a blended onshore/offshore delivery model.

Results
CEI successfully delivered a newly branded and enhanced website on time and under budget. The new site marks a dramatic improvement from the company's old site, and positions them to leverage their online channel to help drive growth strategies. CEI has met and exceeded all of the client's expectations and are in continued discussions on how to build in additional features, such as personalization, targeted marketing, product catalogs and commerce capabilities.
Technical Environment
Arrow ATG
Arrow Documentum
Arrow Convera
Arrow SQL Server
Arrow JSP
Arrow Sun Solaris
Arrow HP-UX